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Popular Topics : The Basics, Tips & Tricks , and Designing & Editing

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Where Can I Manage My Profile?

Where Can I Manage My Profile?

1
Login to your account. At the top right corner of your Dashboard, click the down arrow next to your name and select Account settings.

2
In the page that loads, you’ll see your username and account number. You can update your account’s email address and password by entering both current and new values, then clicking Update Information. For Enterprise users, you can enable 2-Step Verification for your account. You can also Unsubscribe from Visme emails, and Delete your account.

3
To update other profile info such as contact information, select Profile from the menu on the left. Here you can edit your First & Last Name, Organization, Address, City, State, Country, ZIP, Phone, and Fax numbers. When finished, Click Update Information.

4
To view the account usage history for you and your team, select Login History from the menu on the left. In the page that loads, you can view the data for All Users or selected users from the dropdown, set a date range, view the Name, Username, Login Date/Time, Duration, and IP/Location of the account, and even Export CSV of the login history for your records.

5
Another way you can update your profile information is to update your Workspace. In the top left, select the down arrow of your Workspace name, and click Workspace Settings. You can examine your Visme account subscription on the page that loads, view Payment History, Add Users to your team plan Upload or Remove your workspace icon, and edit your workspace’s name and description. When you’re finished, click Update Information.

6
To edit the members you’ve added to your workspace or add new members, select Workspace Members from the menu to the left. On the page that loads, you can add members to the workspace, edit their roles, and set them to Active or Inactive. For more information on managing user roles in Workspaces, check out this resource.

7
Billing & History information for your team plan is stored in the Workspace menu. Select it to view your Payment History. You can adjust what is displayed on the screen by selecting the options in the Billing History dropdown. You can also set a date range for the data.

8
To update your payment information, select Billing Information, enter your account password for billing verification, and enter your new Credit Card number, expiration, and security code. When finished, click Update Info.

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