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Billing: How to View and Download Your Payment Receipts

You can access all your past transactions and download receipts directly from your Visme account at any time.

1
Log in to your Visme account. Click your name in the top-right corner of the screen, scroll down, and select Billing. This will open the Billing & History section.

2
Use the Data dropdown menu to choose which columns to display — you can show or hide Transaction Number, Date/Time, Amount, Status, and Type.

3
Use the calendar in the top-right corner to filter transactions by date range and view all activity within that period. By default, the calendar shows the last 30 days.

4
Find the receipt you need and click the View/Download button to open or save it.

 

Common issues

I can’t find a recent payment in my Billing History | By default the calendar shows only the last 30 days. Adjust the date range to include the date of the charge you’re looking for.

My Billing History is empty | This can happen if your account is on the Basic (free) plan and has never had a paid transaction. If you believe a charge was made and it’s not showing, email [email protected] with your account email and the charge amount.

 

Related articles

How to Update Your Payment Details — update the credit card or billing information on your account.

How to Cancel Your Subscription — what happens to your access and projects after cancelling.

 

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