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Cancelling your Premium Subscription

 

We’re sorry to see you go, but we understand that circumstances change. If you’re looking to cancel your premium subscription on Visme, it’s a quick and easy process. In this guide, we’ll walk you through the steps to cancel your subscription so you can move forward with confidence. Let’s get started!

1
Click on your Workspace Name displayed at the top left corner of the page. Then, choose the Workspace Settings option from the dropdown menu that appears.

2
To cancel your subscription, scroll to the bottom of the page and click on the Cancel Subscription button.

3
A pop-up window will appear asking you to confirm that you want to cancel your subscription. Click on the Still want to Cancel your Premium Account? button to confirm.

So, you’ve decided to cancel your subscription to Visme – no problem, we’ve got you covered! But what happens next? In this article, we’ll break down what you can expect after you cancel your subscription, from accessing your account to the fate of your designs.

If the Cancel Subscription option is not visible, it means that their subscription is already configured to not renew after the subscription end date.

 

Did you purchase directly within the Visme iOS and Android apps and are you looking to cancel? Learn more here:

 

Visme unsubscribe from app | iOS

When you subscribe to a premium Visme plan from within the App Store on your iOS device, you’re only able to cancel it through your Apple ID subscription settings.

To cancel on iOS devices:

1
Open the Settings app on your device.

2
Tap your name, then Subscriptions. (On earlier iOS versions, Tap iTunes & App Store, then Apple ID, then View Apple ID and Sign in)

3
Tap Visme App and Cancel Subscription.

 

Visme unsubscribe from app | Android

When you subscribe to a premium Visme plan from within the Google Play Store on your Android device, you’re only able to cancel it through your Google Play subscription settings.

How to cancel Android devices:

1
Open the Google Play Store App.

2
Top on your profile on the top right and check that you’re signed in to the correct Google account.

3
Tap on the account, then Payments & Subscriptions.

4
Tap on Visme App and Cancel Subscription

5
Confirm the cancellation

– Uninstalling/Deleting the Visme app from a device does not cancel your plan. If you upgraded to a Visme premium plan, you can only cancel it by accessing the Visme desktop app or from the web browser, it is not possible to cancel your Visme subscription directly within Visme iOS and Android Apps.

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