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Subscription Settings: How to Upgrade, Manage, and Cancel Your Visme Plan

Subscription settings give you full control over your Visme plan — from upgrading to Premium to managing billing, adding users, or cancelling. Here’s everything you need to know.

Note: Subscription settings can’t be managed from mobile devices. Use a desktop browser for all the steps below.

Upgrading to Premium

1
Log in to your Visme account. Once your dashboard loads, click the Upgrade to Premium button on the right-hand side of the screen.

2
A checkout window will appear. Choose the plan that best fits your needs, then click Continue.

3
On the left side of the checkout window, select whether you’d like to be billed Monthly or Yearly. Yearly plans are paid upfront for the full year. Monthly plans are charged automatically each month to the card on file.

4
Enter your credit card information and click Purchase Now. Your account upgrades immediately.

Managing your existing subscription

1
Log in to your account. Click your Workspace name in the top-left corner, then click Settings.

2
From Workspace Settings, you can update your billing information, view your subscription’s expiration date, review your payment history, add users, or view your current plan details.

3
Click About this plan for more details about your subscription. This redirects you to Account Settings. To return to Workspace Settings, click Manage Subscription.

4
Click Add Users to open a pop-up window where you can invite new members to your workspace.

Cancelling Your Premium Subscription

1
Log in to your account. Click your Workspace name in the top-left corner.

2
From the dropdown menu, select Settings.

3
In Workspace Settings, click Cancel Subscription.

4
A confirmation pop-up will appear. Click No, I still want to cancel my subscription and lose all Premium features to confirm.

Note: The Cancel Subscription button only appears if your plan is set to auto-renew. If it isn’t, your subscription will expire automatically on its expiration date — no action needed.

 

Common issues

I don’t see the Upgrade to Premium button | This button is only visible on Basic (free) accounts. If you’re already on a paid plan, manage your subscription from Workspace Settings instead.

I don’t see the Cancel Subscription button | This button only appears if your plan is set to auto-renew. If you don’t see it, your subscription is not set to renew and will simply expire on the date shown in your Workspace Settings.

I cancelled but I’m still being charged | Cancelling turns off auto-renewal — it does not end your access immediately. You keep premium access until the end of your current billing period. If a charge appears after that date, email [email protected] with your account email and the charge details.

 

Related articles

Visme Plans Overview — compare features and pricing across all plans.

Billing & History: How to View and Download Your Payment Receipts — access your past transactions and receipts.

How to Add and Manage Users in Your Workspace — invite members and manage roles.

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