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Whitelisting a blocked Domain in Visme

At Visme, we are committed to maintaining a safe and secure environment for our users. In our efforts to combat scams and malicious activities, we employ automated systems to block suspicious domains from being included in Visme projects and forms. However, we understand that occasionally legitimate domains may be inadvertently blocked, resulting in inconvenience for our users. In such cases, we offer a solution to easily request the whitelisting of a domain. Below is an example of what you might encounter when a domain is flagged as suspicious by our automated systems.

Requesting Whitelisting

If you believe that a legitimate domain is being incorrectly blocked by our systems, you can request it to be whitelisted by contacting Visme Support. Our support team will review your request and take appropriate action to whitelist the domain after their review and testing.

Criteria for Whitelisting

When assessing requests for domain whitelisting, we consider factors such as the reputation of the domain, and its compliance with our terms of service. We reserve the right to decline requests that do not meet these criteria or pose a risk to the security of our platform and users.

How to Contact Visme Support

To request the whitelisting of a domain, please reach out to our support team via email at [email protected] or through our contact form available on the Visme Dashboard. When submitting your request, please provide the following information:

Your account number

The domain name that you would like to have whitelisted

The name of the project to which the domain will be added

Any relevant supporting documentation, details or context

Note: Learn more on how to contact our support team here.



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