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FAQ’s – Using Visme

Here are some of the common and frequently asked questions.

Is Visme really free?

Yes, Visme is free and there is no limit on how long you use it. About 80% of all functionality is free, and few core features are available only to our Premium users.

Why do we have premium plans? Last time we have checked, running a great service costs money. We’re here for the long haul as we continually invest heavily in Visme’s Research and Development. Like any other business, we have bills to pay. We are on a mission to provide the best service possible to our users and the best product we can build and support. You can learn about our pricing structure here: www.visme.co/pricing


Can I edit my project after I Publish it?

Yes. You can publish your project at anytime even if you are not done creating it. You can edit your project as many times as you would like to update and republish it. You just need to click Share at the top right of the Visme Editor. Your recent updates will only be reflected on your published version when you Publish it.

Publishing a project will make it live so it can be accessible via the the link Visme assigns it. If you don’t provide the link (URL) to anyone, they will not be able to see it unless over time, it is indexed by search engines such as google.


Can I make my projects private so only people that I give a login to can view it?

Yes. Once you publish your project, you will have the option to share privately and create a password to protect it. Once you set the password, it will lock it. Even if someone has the link to your project, they will need to enter the password you have chosen to view it.

Note: Even if you make a project password protected, you can login anytime to your Visme account and continue updating that project and republish it when you need to.

You can also make a project private without publishing it. In a case like this, only other users you collaborate and share the project with can view and access the project.


Can I duplicate a project?

Absolutely. After you login in your dashboard, you can rollover any of your existing projects and click the Menu icon and select Duplicate in the dropdown. Remember to give a unique title to each of your project so you can easily locate it later.


Does my project get saved automatically or do I have to save it myself?

Visme automatically saves your project approximately every 10 second so you don’t have to worry about losing your data or having to constantly save your project. You will notice a Saving…on the top left panel of your project every so often.

If you want to manually save and turn off autosave, go to Menu icon at the top left of your screen and select Autosave On/Off in the dropdown menu.

Note: if a temporary network timeout occurs between you and our system, Visme will attempt to save your project again when connection establishes. However if you notice the save feature is stuck in  Saving.. status, it’s best to stop doing further work on your project and refresh your browser or login again.

Can I embed published projects to my own website or use it offline?

Yes and yes. You can select Embed option after you click Share at the top right of your screen. Click publish to web. You then copy the embed code and insert it to the HTML portion of a website or blog you have access to. This process is same as embedding a Youtube video or any other snippet to your website.

You can also download your project as a JPG or PDF document (Note that these will not contain any animation effects you may have applied). You can also download as HTML which will retain all functions of your published project and can be opened in any browser offline for viewing (great to use if you want to present your project in front of audience and have concern about internet access issues).


If I erase a project, will it be permanently deleted from my account?

Yes. A project you manually delete will be removed from your account. Delete projects only when you no longer need them.


Are my files available to other users of other accounts?

No. The files (such as images) that you upload to your Visme account are not shared with other users. Each user has their assets allocated under their own personal folders on Visme. For example: If you upload an image under your account, that file will not be available in other Visme users accounts.


If I download HTML version for offline use, do I have any restrictions with my project?

From a Visme stand point, the answer is no. However, there are some technical restrictions to be aware of.

When you download a project (HTML version for offline use), you will download the project and all its dependent files associated with it such as images, widgets and texts. However, you will have some restrictions.

Restriction: If your project contains external content such as embed YouTube, Vimeo or third party modules embed content or if you view your project offline (no internet connection needed), these external content may not load properly.

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